Terms & Conditions

Updated 27 October 2026

1. General

Welcome to GiftCart. By using our application, you agree to these terms. GiftCart reserves the right to modify these terms at any time without prior notice.

2. Orders & Payments

• All orders are subject to acceptance and availability.

• Available payment methods and delivery charges are shown at checkout. Cash on delivery is paid on delivery. Where UPI is offered, payment details are supplied by the store and the submitted transaction reference is checked manually; entering a UTR does not automatically verify payment.

3. Cancellation & Refund Policy (IMPORTANT)

• In-app cancellation is available while an order is placed or confirmed. Once packed, shipped or delivered, contact store support for assistance.

• Cancelling an order does not automatically transfer a cash or UPI refund. Contact store support to arrange any applicable payment refund.

• Wallet coins used on a cancelled order are restored only while their original earning month is still valid. Expired coins are not renewed by cancellation. This does not limit applicable consumer rights.

4. User Conduct

Users must provide accurate shipping and contact information. Any fraudulent activity or fake orders will result in a permanent ban from the application.

5. Contact

If you have any questions about these terms, please contact Sanskar Gokhroo at sanskargokhroo1@gmail.com.

6. Coins and Rewards

Coins are non-transferable in-app discounts with no cash withdrawal. One coin gives ₹1 off, up to 5% of each product's price, excluding delivery. Use of coins is optional at checkout. Coins expire on the 1st of the next month at 12:00 AM IST.

A qualifying referral earns 25 coins after the referred customer's first delivered order. When live rewarded ads are available, a completed and verified ad earns 3 coins; verification can be delayed. Test ads do not earn coins. See Wallet for earnings, usage and expiry history.